Privacy Policy

Lumiora Cleaning Services LLC (“Lumiora,” “we,” “us,” or “our”) operates this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Who We Are

Lumiora Cleaning Services LLC is a residential and commercial cleaning company based in Moreno Valley, California, serving Moreno Valley and nearby communities including Hemet, Lake Elsinore, Perris, and San Bernardino.

2. Information We Collect

This website does not use contact forms and does not require you to create an account. We collect information only in these ways:

• Information you give us directly: if you call, text, or email us to request a quote or schedule a service, we collect what you choose to share — typically your name, phone number, email address, and service address.
• Automatic technical information: like most websites, our hosting provider automatically logs standard technical information when you visit, such as your IP address, browser type, and pages viewed. This is used for security and to keep the site running, not to track you individually.
• Cookies: our website uses functional cookies from our caching software (LiteSpeed Cache) to load pages faster.
• Analytics: we use Google Analytics to understand how visitors use our website — for example, which pages are viewed and how long visitors stay — through cookies and similar technologies. This information is aggregated and does not identify you personally. You can opt out of Google Analytics tracking using Google’s browser add-on, available at tools.google.com/dlpage/gaoptout.
• Search performance: we use Google Search Console to monitor how our website appears in Google Search results. This does not involve tracking your individual visit to our website.

3. How We Use Your Information

We use the information you share with us to respond to your quote request, schedule and provide cleaning services, and communicate with you about your service (confirmations, reminders, follow-ups). We also use aggregated analytics data to understand how visitors use our website and improve it. We do not sell your personal information, and we do not use it for advertising.

4. How We Share Information

We don’t share your information with third parties except: service providers who help us operate our business (for example, our website host), and only as needed for them to provide that service to us; or if required by law.

5. Data Retention

We keep the information you share with us for as long as needed to provide your service and for our legitimate business and legal recordkeeping purposes.

6. Your Rights

If you are a California resident, you may have rights under California law regarding your personal information, including the right to ask what information we have about you and to request it be deleted. To make a request, contact us using the details below. We do not sell personal information, so there is nothing to opt out of in that regard.

7. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the latest revision.

9. Contact Us